Delete your account

In short

Delete your account yourself, right in the app: Profile → Delete account.
You type DELETE to confirm, then re-sign-in with Google so we know it's really you.
Your name, profile, workout history and connections are permanently erased — it can't be undone.
Only records we must keep by law (e.g., payment records) are retained, with your identity removed.
Can't sign in? Email our grievance officer at privacy@korep.in.

1.Delete it in the app

Account deletion is self-serve — you don't need to email anyone or wait for us. It's the fastest, most private route and works entirely from your phone:

Open Korep and go to Profile → Delete account.
Read what will be erased and what is kept, add an optional reason, and type DELETE to confirm.
Tap Continue to verify and sign in again with Google. This re-authentication confirms the request is genuinely yours; if you pick a different Google account, nothing is deleted and you're safely signed out.
Once verified, your account and personal data are removed. The action is irreversible.

This gives effect to your right to erasure under India's Digital Personal Data Protection Act, 2023 (DPDP Act).

2.Before you delete — please read

Deletion is permanent. Your workout history — every session, set and streak — cannot be recovered afterwards, by you or by us.

If you have an active paid plan, cancel it first (see the Refund & Cancellation Policy); deletion does not by itself generate refunds for time already billed.
If you're a trainer, your clients keep every session and plan you logged for them — that data belongs to them. Your public profile, reviews received and roster links are removed.
If you just want a break, consider simply signing out or ending your trainer links — your history stays safe either way.

3.What gets permanently erased

Your name, profile photo and any phone number you added (phone is only an optional profile detail — it was never your login).
For gym-goers: your entire workout history and progress — sessions, exercises, sets, notes, streaks and analytics.
For trainers: your bio, certification, specialisations, pricing and availability, plus your custom exercises.
Your notifications and device sign-ins (push tokens).
Your trainer–client links, requests and waitlist entries (as a trainer, your links end; each client keeps their own data).
Reviews you wrote are already anonymous; on deletion they are disconnected from you entirely.

4.What is retained (anonymised, and why)

Payment records — kept for the period required by Indian tax and financial-record law, with your identity removed, then deleted.
Workouts a trainer logged for a client belong to that client and remain with them — they are not the trainer's to delete.
Fraud-prevention and security logs — retained briefly where necessary to protect the platform, then deleted.
Aggregated, anonymised statistics that cannot identify you (e.g., "sessions logged in Pune this month") are unaffected, as they contain no personal data.

5.Timeline

Step	Time
You confirm in-app (type DELETE + Google re-auth)	Immediate
Account removed and made invisible to all users	Immediately on confirmation
Permanent deletion from live systems	Within 30 days
Expiry from encrypted backups	Within 90 days

6.Can't sign in, or need help?

If you can no longer access your Google account and can't complete the in-app deletion, write to our grievance officer at privacy@korep.in and we'll help you verify your identity and erase your data.

If you're deleting because something's broken or frustrating, we'd genuinely like the chance to fix it first — write to support@korep.fit or use our contact page. But if you're set on leaving: no hoops, no dark patterns.